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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Fanning

Karen Fanning

June 4, 2026

5  out of  5
rating by Karen Fanning
"I cannot express enough how much I appreciate you Sandy!! You have always been so kind, friendly and beyond helpful to clearly explain all the information I've needed. At a very difficult time, you have been a bright light and a real pleasure to know and visit with!!"
We responded:
"Thank you so much for the 5-stars, Karen! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Sam Hecht

June 3, 2026

5  out of  5
rating by Sam Hecht
"Really friendly and helpful without feeling overwhelming. Morgan was who I worked with and I would recommend her to anyone looking to improve their insurance experience."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Mary Malone

June 3, 2026

5  out of  5
rating by Mary Malone
"Alana’s new assistant Morgan is fantastic! Cheerful, helpful, kind and helped me with all my needs, both personal and business related! Great location! Near Walmart, on the south side of the shopping area. Check them out for all your insurance needs!"
We responded:
"Thank you so much for the 5-stars, Mary! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alana Billings’s Team anytime."
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Robin Hodge

June 3, 2026

5  out of  5
rating by Robin Hodge
"Sandy is very professional & equally personality driven. Good experience every time I pay insurance premiums."
We responded:
"We appreciate your review, Robin. We are so happy that you had such a wonderful experience with State Farm Agent Alana Billings’s Team here in Marion ! "
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Christopher Inglis

June 2, 2026

5  out of  5
rating by Christopher Inglis
"Every one in the office is more than helpful and goes the extra mile to make sure the customers are taken care of."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alana Billings’s Team. "
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Tammy Mullenix

June 2, 2026

5  out of  5
rating by Tammy Mullenix
"We love working with Sandy and Alana at State Farm. They are very knowledgeable and always quick to respond."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marion to know that you had such a wonderful experience with us here on State Farm Agent Alana Billings’s Team."
Profile photo of Allison Mullenix

Allison Mullenix

June 2, 2026

5  out of  5
rating by Allison Mullenix
"Great place, Sandy is the best and easy to work with!! She’s always very helpful!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Christian Williamson

June 1, 2026

5  out of  5
rating by Christian Williamson
"Alana and her team do a fantastic job. They go above and beyond to help out, everyone there in her office is very friendly. I recommend her and her team to everyone."
We responded:
"Christian, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alana Billings’s Team is just a call or email away!"
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april morrical

June 1, 2026

5  out of  5
rating by april morrical
"Always helpful and answer all my questions!"
We responded:
"april, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Madison Barnhart

April 8, 2026

5  out of  5
rating by Madison Barnhart
"Alana Billings is the best insurance agent in Grant County! Her and her team are very responsive and I am happy I went with them for my life and auto policies."
We responded:
"Madison, thank you for your wonderful review of State Farm Agent Alana Billings’s Team!"
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Kenny Cassidy

March 26, 2026

5  out of  5
rating by Kenny Cassidy
"Jalin helped me save over $400 a year while improving my coverage. The process was simple, no pressure, and he clearly knows his stuff. I thought I was doing fine until I compared and realized I was not. Highly recommend reaching out to Jalin. Make the call and see what you could be saving."
We responded:
"Kenny, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alana Billings’s Team!"
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Sheena

March 15, 2026

5  out of  5
rating by Sheena
"Alana is a FANTASTIC agent! She’s knowledgeable and truly cares. I would recommend her to anyone looking for an agent with some heart ♥️💕💕"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alana Billings’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Marion ."
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Triune

March 11, 2026

5  out of  5
rating by Triune
"Awesome customer service and so helpful with all questions asked just all in all great place definitely recommend. And shout out to Caitlin for being so helpful and giving me the best quote I could get your awesome thank you!"
We responded:
"Triune, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Carson Royal

Carson Royal

March 4, 2026

5  out of  5
rating by Carson Royal
"Had a great experience with Alana Billings State Farm. The office had really great vibes and the staff was incredibly friendly and knowledgeable. They took the time to walk me through my auto insurance options and made everything easy to understand without any pressure. I felt well taken care of the whole time. Definitely recommend to friends and family."
We responded:
"Thank you for the amazing review, Carson! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Amber Marie

February 18, 2026

5  out of  5
rating by Amber Marie
"Alana and her team are top notch, I would recommend them."
We responded:
"Thanks, Amber! We appreciate your kind words more than you know! -The Billings Team"
Profile photo of Margaret Gibson

Margaret Gibson

February 18, 2026

5  out of  5
rating by Margaret Gibson
"Alana is very helpful in explaining the coverage and tailoring it to what we need! She is very professional, and shows genuine interest in making choosing coverage as easy as possible!"
We responded:
"Thank you for the glowing review! We appreciate you giving our team the opportunity to protect what matters most! -The Billings Team"